Branch Supervisors Jobs at Invest & Grow (IG) Sacco Society Limited

Overall Responsibility
The job holder will be responsible for the smooth operations of the branch both
functionally and administratively.

Key Responsibilities
- Administering and interpreting policies and procedures at the branch.
- Implementing and promoting IG SACCO products and services at the branch.
- Monitoring and ensuring the accuracy of all branch transactions and generating reports as
per the requirement of the Sacco.
- Monitoring cash levels held at the vault and by tellers on daily basis at the branch.
- Ensuring effective and efficient customer service delivery and in particular ensuring
compliance with the IG SACCO’s Customer Service Charter.
- Ensuring security of employees, cash and other valuable Society assets and documents
at the branch.
- Ensuring compliance with the relevant statutory, legal and regulatory requirements in
execution of branch operations.
- Act as the Primary custodian of the strong room and treasury
- Liaising with the function heads and other relevant stakeholders on issues relating to the
branch.
- Ensuring visibility of the branch through branding, marketing and signage
- Maintain an up-to-date asset register at the branch.
- Mapping and scoping the business opportunity within the Sacco environs, including profiling
the business activities within the locality of the branch to identify potential business
opportunities.
- Timely processing of loans, carrying out loan reconciliations and follow up for recovery of
loans granted at the branch.
- Capturing and enrolling members on biometrics for FOSA transactions at the branch.
- Ensure retention of the branch membership every year as per the Sacco business plan
- Provide leadership on matters related to ICT, marketing, finance and customer care at the
branch.

Minimum Requirements.
- Bachelor’s degree in any business related course from a recognized University.
- Must be a holder of CPA-K.
- Certified Professional Banker or other related professional qualifications will be an
added advantage.
- Proficiency in computer skills.
- Previous experience of working with an ERP system will be an added advantage.
- Minimum three (3) years relevant experience at supervisory level in the financial sector.
- Sound knowledge of SACCO laws and regulations will be an added advantage.

Desired Skills and Competencies.
- A person of integrity, high ethical standards and professionalism.
- Excellent Planning and organizational skills.
- Proven ability to work on own initiative.
- Strong analytical, communication and reporting skills.
- Excellent communication and interpersonal skills.