Relationship Officer - Corporate Banking Job at Consolidated Bank of Kenya Ltd

Consolidated Bank of Kenya Ltd is Kenya’s SME bank of choice that provides flexible financial
solutions that support our customers in achieving success. The Bank is well positioned, with
presence in majority of the country’s business hubs to continually offer pleasant and convenient
services. We seek to recruit a high caliber, results oriented and self-driven individual to fill the
position of Relationship Officer – Corporate Banking.
RELATIONSHIP OFFICER – CORPORATE BANKING
Job Type
Three (3) year Contract.

Job Purpose
Reporting to the Head of Corporate Banking, the Relationship Officer will be responsible for
offering support to the Relationship Managers and the Head of Corporate Banking for credit
appraisal, credit administration and continuity of service in the absence of the Relationship
Managers to drive overall business of the allocated corporate Accounts to achieve set business
targets.

Key Responsibilities
- Call existing and prospective customers to develop new business and to match their
business needs with the products and services being offered by the Bank.
- Provide customer service to existing and potential customers through follow-up to develop
new business and promote Bank’s products and services.
- Market for real estate business and support branches in analyzing applications for real estate
financing.
- Visit and assess possible needs for the client or cross selling opportunities and provide
financial solutions and ensure value chain maximization.
- Assist the Relationship Manager(s) in handling the administrative part of managing client
relationships.
- Carry out credit appraisal and risk analysis of proposals forwarded to the Corporate
Banking Department and make specific recommendations.
- Follow up on disbursements as per approved conditions.
- Carry out credit administration duties regarding accounts within portfolio and provide
continuity in relationship management.
- Make timely responses to clarifications sought by Credit Department on applications
forwarded to them and maintain close follow up to ensure early decisions.
- Review performance of customer facilities and make appropriate recommendations
regarding non-performing facilities.
- Maintain close follow up on client businesses facing loan repayment difficulties and, in
conjunction with the Relationship Managers and Head of Corporate Banking develop
measures for rehabilitation and/or recovery of debts.
- Check the revenue payable to Bank by customers to ensure that proper rates/charges are
applied.

Qualifications and Competencies
- Should possess a bachelor’s degree in commerce or a business related field. Possession of
professional banking qualifications such as AKIB, ACIB or CPA will be an added
advantage.
- Should have a minimum of four years’ relevant working experience in banking.
- Should possess strong credit risk management skills.
- Should have strong customer service orientation and commercial awareness.
- Should have excellent interpersonal, and negotiation skills with the ability to network,
generate new business and develop strong business relations.
- Should have good knowledge of the Central Bank of Kenya Prudential guidelines and also
the Bank’s KYC policy.