Quality Assurance Officer Job at Kenya Trade Network Agency (KenTrade)

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Job Ref: 795

Nairobi

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Quality Assurance Officer– KTNA 7
Job Title : Quality Assurance Officer
Reports to : Manager Projects
Duty Station : Nairobi

Purpose for the Job
To assist in determining and establishing procedures and quality standards for all KenTrade
projects and systems and to monitor the same against agreed targets and to ensure that all
KenTrade projects and internal systems have been delivered as per standard quality in line
with best practice.

Duties and responsibilities
1. Develop, document, and execute test cases/scripts based on system specifications
and user requirements.
2. Perform testing for functional and non-functional requirements.
3. Ensure software products meet established quality standards before deployment to
production environments.
4. Participate in quality assurance for software releases.
5. Coordinate requests for production migration after testing.
6. Identify, log, and prioritize identified bugs or system inconsistencies.
7. Collaborate with project managers, business analysts and system analysts to resolve
issues.
8. Collaborate with business analysts and users during User Acceptance Testing (UAT)
to validate business requirements and user satisfaction.
9. Document test outcomes, track bug fixes, and confirm resolutions.
10. Prepare reports on test outcomes and facilitate signoffs by relevant stakeholders.
11. Any other duties assigned by the supervisor related to the role.

Minimum Academic, Professional Qualifications and Experience
i. Bachelor’s’ Degree in Information Technology, Business, Commerce, Social Sciences
or related field from a recognized institution.
ii. Certification in Software Quality Assurance or Project Management.
iii. Three (3) years’ experience in Software testing or related fields.
iv. Meets the provision of chapter six of the constitution.

Additional Attributes

Company Name Kenya Trade Network Agency (KenTrade)

Application Deadline 2025-09-09

How to Apply

A. Qualified and interested candidates are requested to submit their application letter, curriculum vitae (that contains details of qualifications, work experience, email and telephone contacts including names, telephone and email contacts of three (3) referees who must be familiar with the candidates’ previous work experience) and copies of all certificates & relevant testimonials.

B. Successful candidates shall be required to obtain and submit valid copies of the following documents before an offer is made.
i. Certificate of Good Conduct from the Directorate of Criminal investigations (CID)
ii. Clearance Certificate from the Higher Education Loans Board (HELB)
iii. Tax Compliance Certificate from Kenya Revenue Authority (KRA)
iv. Clearance form from the Ethics & Anti-corruption Authority (EACC)
v. Clearance certificate from a recognized Credit Reference Bureau (CRB)

C. Visit: https://kentrade.go.ke/careers
From there, you will be directed to the e-recruitment portal where you can:
i. Create a user account
ii. Create your profile – Edit your profile if you already have an account.

- The information on the profile is split into tabs that the user must fill out before
submitting a job application which includes the following:
i. Biodata - General information about the applicant
ii. Academic qualifications – attach certificates
iii. Professional qualifications – attach certificates
iv. Employment history – Record of previous employers
v. Referees
vi. Attach application letter, CV
vii. Input current and expected salary
viii. Submit application
ix. Click My Applications to check or confirm if your application has been successfully submitted.

All applications must be received not later than Tuesday September 09, 2025

The Kenya Trade Network Agency is committed to upholding the provisions of the Constitution, specifically Chapter 232(1), which emphasizes fair competition and merit, representation of Kenya’s diverse communities, and equal employment opportunities for men and women, members of all ethnic groups, and persons with disabilities.
Therefore, persons with disabilities, marginalized groups, and minorities are strongly encouraged to apply.

Beware of fraudsters:
The Kenya Trade Network Agency does not charge any fees at any stage of the recruitment process - including application, shortlisting, interviews, or appointment.
Any individuals or parties requesting such payments while posing as Agency staff are impostors and should be reported to the relevant authorities.