Young Professional - ICT Vacancy at The Policyholders Compensation Fund
💼 This is a job posting
Job Ref: 682
Job Reference PCF/03/2025/26
Department Information Communication Technology
Location / Workstation Head Office, Nairobi
Reports to Deputy Director, ICT
Key Responsibilities/ Duties / Tasks
1. Develop and enforce ICT maintenance and data backup schedules to ensure
system reliability and data integrity. Document compliance with backup policies
and conduct successful recovery tests regularly.
2. Support the receipt, installation, configuration, certification, commissioning,
upgrading, repair, and maintenance of ICT systems and equipment. This includes
desktops, laptops, printers, monitors, projectors, PABX, CCTV, biometric systems,
UPS, and other related devices, to ensure consistent and reliable performance
across all deployed assets.
3. Monitor and report on the performance of ICT equipment and network traffic to
identify issues promptly. Maintain adequate speed and capacity with minimal
downtime per quarter.
4. Maintain the department’s risk register and update regularly to capture and track
identified risks.
5. Update and maintain the corporate databases, website, and ICT equipment
inventory, and prepare quarterly accuracy checks and verification reports for
review.
6. Assist in implementation of ICT work plans and budgets including preparing
hardware and software specifications to guide procurement.
7. Assist in installation, configuration, and maintenance of hardware and software
systems, including local area networks (LAN), wide area networks (WAN),
telecommunication systems, Active Directory, and e-mail services, ensuring
optimal functionality.
8. Assist in the implementation and monitoring of firewall policies to prevent
unauthorized access incidents. Control physical access to the network and server
room in line with security protocols.
9. Assist in facilitating seamless integration and interface between various ICT
systems to enhance interoperability.
10. Prepare and submit quarterly progress reports on ICT activities and projects in a
timely manner.
11. Promote staff awareness on technological advancements and emerging
cybersecurity threats through regular training, sensitization, and communication.
12. Implement and maintain an effective Quality Management System (QMS) within
the department to ensure continuous improvement and compliance with set
standards.
Academic & Professional Qualifications
1. Bachelors degree in any of the following disciplines: - Computer Science, Business
Information Technology, Telecommunication or equivalent qualifications from a
recognized institution.
2. A master’s degree in computer science, Business Information Technology,
Telecommunication or equivalent qualifications from a recognized institution
OR
3. Professional qualifications in Networks, Systems, ICT Security, Databases.