Receptionist Job at The Savannah Hospital

Purpose of the job:
The job holder will be responsible for patient registration with accurate information, verifying insurance benefits and eligibility.

Summary of Duties and Responsibilities:
• Registration of patients accurately and timely and inputting the details into the Health Management Information System (HMIS).
• Assisting patients to fill claim forms.
• Collect applicable co-pays.
• Preparing new medical record files and retrieving of the same on request
• Arranging patient files in a predesigned order and ensuring no notes are lost when sending the file out.
• Recording outpatient diagnosis in the morbidity register and compiling outpatient statistics on daily basis for administrative use
• Attending to queries and enquiries related to medical records functions and retrieval of requests to the authorized staff
• Obtaining insurance preauthorization’s on behalf of insurance covered patients.
• Ensuring services are rendered to Bonafide corporate scheme beneficiaries
• Validating corporate patients ensuring correct documentation is given and properly filled.
• Processing patient admission and liaising with the Nurse for bed allocation.
• Establish accurate, honest and positive relationship with internal and external customers.

Minimum Qualifications:
• Diploma in Health Records/Medical Records from a recognized institution
• At least 2 years’ experience in a busy medical facility
• Good understanding of Hospital Management Information System (HMIS)
• Good communication skills
• Ability to multi-task
• Highly organized and good planner
• Ability to maintain confidentiality
• Keen attention to detail