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Customer Service Consulting Co Ltd

  • Address:Eden Square, Parklands, Westlands Road, Nairobi
  • City/Town: Nairobi
  • Telephone Number: 0203673567
  • Email Address:
  • Website: https://www.csconsulting.co.ke/
  • Category: Business Management Consulting Firms
  • Working hours: Open
     Thursday: 8:00AM-5:00PM  See All

About

We are a pioneer consulting firm passionate about Service Excellence and committed to helping those we work with create and sustain remarkable customer experiences.

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Products and services

1. Service Excellence Gap Assessment
2. Engaging the Senior Teams
3. Customer Experience Design/ Service Charter & Standards Development
4. Customer Service Strategy Development
5. Service Metric Tools Development
6. Training Certification
7. Customized Training
8. Mystery Shopping Services
9. Customer satisfaction survey

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Working Hours

Monday 8:00AM - 5:00PM 
Tuesday 8:00AM - 5:00PM 
Wednesday 8:00AM - 5:00PM 
Thursday 8:00AM - 5:00PM Open
Friday 8:00AM - 5:00PM 
Saturday 8:00AM - 12:00PM 
Sunday -  Closed

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