Restaurant Supervisor Job at Strathmore University

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Job Ref: 2236

Nairobi

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Job Title: Restaurant Supervisor
Department: School of Tourism and Hospitality (STH)
Reporting to: Operations Manager

Basic job summary:
The Job holder will be responsible for assisting the Restaurant Manager in the timely provision
of food and beverages at the service area while maintaining a clean environment.

Duties & Responsibilities:
1. Provide overall supervision and management of waitresses/waiters.
2. Assist the Restaurant Manager to prepare work schedules for staff and follow up on
various staff issues.
3. Train, coach, and mentor casual employees.
4. Act as a communication liaison between the manager and the waitresses/waiters
5. Maintain a good working atmosphere where everyone feels comfortable.

Minimum Academic Qualifications:
• Diploma in Food Production, Food and Beverage, or any other related field from a
recognized institution
• Professional course in leadership will be an added advantage

Experience:
• At least 2 years’ relevant work experience in a busy environment in a supervisory role

Competencies and Attributes:
• Customer Care Relations Skills
• Ability to lead a team and be a team player
• Excellent Communication Skills
• Conflict resolution and crisis management skills
• Good understanding of MS Suite

Additional Attributes

Company Name Strathmore University

Application Deadline 2025-11-04

How to Apply

Are you qualified for this position and interested in working with us? We would like to hear
from you. Kindly send us a copy of your updated resume and letter of application (ONLY)
quoting “Restaurant Supervisor” on the subject line to recruitment@strathmore.edu by 4th November 2025.
Due to the large number of applications, we may receive, kindly note that only the shortlisted
candidates will be contacted.
Please be advised that Strathmore University is an equal opportunity employer and does NOT
ask for money from applicants under any circumstances during its recruitment process.
Interested applicants are encouraged to exercise caution upon receiving any such interview
opportunity that requires payment of any money.