Senior Pension Officer, Income Draw Down Job at Kenya Power Pension Fund (KPPF)

KPPF/HRA-HR/1/25/10

SENIOR PENSION OFFICER, INCOME DRAW DOWN – 1 Post
Reports To: ASSISTANT MANAGER PENSION, INCOME DRAW DOWN (IDD)

Purpose of the Job

Job Summary:
The Senior Pension Officer, IDD is responsible for the day-to-day operations of the
Income Drawdown Fund. The role involves processing retirement benefits, maintaining
member records, preparing payrolls and benefit statements, and providing frontline
support to members. The officer ensures accurate and timely execution of operational
activities in compliance with set policies and procedures.

Key Responsibilities
• Manage the day-to-day activities of the IDD Fund.
• Process retirement and withdrawal benefits for members exiting service
(early/normal retirement resignation, dismissal, immigration, etc.).
• Maintain and update member records and data.
• Prepare and distribute IDD benefit statements detailing contributions, drawdown rates, interest credits, and balances.
• Prepare the IDD pensioners payroll accurately and on time.
• Implement approved annual drawdown rates in members’ accounts.
• Handle queries, complaints, and concerns from members regarding IDD benefits
• Support member education initiatives by providing accurate data and operational insights.
• Provide data and operational input for preparation of reports, financial reviews,
audits, and ISO processes.
• Participate in the formulation and implementation of annual operational action
plans.
• Support marketing and awareness initiatives by supplying accurate information
and engaging directly with members when required.

Candidate Profile
The candidate should possess the following minimum qualifications:
1. Bachelor’s degree in actuarial science, Economics, Management, Insurance, Social Sciences, Finance, Human Resources, Statistics or related discipline from a
reputable university.
2. Professional Qualifications
1) Certified Pension Analyst Manager (CPAM)
2) Member of the Institute of Pension Management or their equivalent.
3) Member of The Actuarial Society of Kenya (TASK)
4) Institute of Human Resource Management
3. Relevant Work Experience
A minimum of five (5) years’ relevant experience
In addition, candidates should demonstrate the following personal traits and
competencies:
• Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
• Creativity and innovation skills.
• Action oriented and demonstrated ability to manage priorities
• Quality focus and attention to detail.
• Professionalism and integrity in line with Kenya Power Pension Fund values.
• Good oral and written communication skills.
• Critical and analytical thinking and problem solving skills.
• Personal motivation and drive exhibited through commitment to hard work,
continuous improvement and achievement of goals.
• Good customer relationship management skills (internal and external customers).
• Risk awareness and focus - demonstrate understanding of risk management
practices, standards and regulatory requirements.